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Cat reaching

Frequently Asked Questions

Please read our FAQ before sending us a message.

When you choose free economy shipping at check-out, you can expect your gift to arrive within 5 to 20 business days. When you choose free standard shipping, your gift will arrive within 3 to 5 business days. Expedited shipping helps to ensure your gift arrives in 2 to 3 business days.

Happy Pet Crate extends special discounts to our valued customers through our emails. Join our mailing list to be one of the first to know about our newest products, latest sales, and more.

We happily accept payment through PayPal, or via any Visa, MasterCard, American Express, Discover, Diner’s Club, or JCB credit card.

After you’ve placed your order, you’ll receive an email receipt, and when your gift ships, you’ll receive a confirmation email with a tracking number. You can use the tracking number to see where your gift is as it heads to your loved one.

Please note that specific items and brands may vary due to availability. If you don’t love our gift sets or snack boxes​, simply contact us using the form above and we will be happy to assist you. We pride ourselves on excellent customer service and outstanding quality.

Looking To Partner With Us?

Fill out our partnership request form to learn more information about our pet crate partnership program.